Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"(Year or so later) Update: Well my boy got another ear infection, so we were back at the vets.I am truly grateful for Animal Hospital of Southbay. They really care about my boy and his well being, and aren't just after your money. If anyone is looking for a GENUINE vet, one that TRULY CARES about you & your fur baby.. I cannot RECOMMEND ANIMAL HOSPITAL SOUTHBAY ENOUGH!!! Honestly one of THE BEST vets I've ever been to.Recently switched here from another Animal hospital and I'm far more satisfied with the level of care I received here than anywhere else I've gone. I was at another location when My sweet boy had an ear infection and was very protective and would only let certain people touch him or he growled. Needless to say they wanted to give him something to make him sleep while they checked his ears. Here at Southbay they let me be in the room, hold him and comfort him to assure him and everything went well. No need to put him to sleep. I'll definitely be returning and HIGHLY RECOMMEND THIS PLACE!"
Rachel O.
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